Contact us

We look forward to hearing from you! Whether you have questions, suggestions, or concerns – our team is always available to help. Use the contact form or write to us directly at info@motifartwork.com
We will get back to you as soon as possible

Frequently Asked Questions

What sizes are your posters?

Our posters are available in the following sizes:

  • 21 x 29.7 cm (A4) (S)
  • 28 x 43 cm (M)
  • 60 x 90 cm (L)

Are the posters framed?

Yes, all our posters come framed. We use high-quality premium pinewood in black, dark wood, light wood, and white. The frame color varies depending on the poster and your personal preference.

How long does shipping take?

Delivery time is typically 2-4 business days within Germany. However, if stocks are low, delivery may take longer than 4 days. International orders may take up to 7 business days, depending on the destination country.

Can I track my order?

Yes, once your order has been shipped, you will receive a shipping confirmation with a tracking number that you can use to track your delivery online.

What do I do if my poster arrives damaged?

If your poster arrives damaged, please contact our customer service within 7 days of receiving the delivery. We will send you a replacement poster or issue a refund as soon as possible.

Do you offer custom designs?

Yes, we also offer custom designs. If you have any special requests or ideas, please contact us and we'll discuss the possibilities for creating your custom poster.

How can I reach you?

You can contact us at any time via our contact form on the website or send an email to info@motifartwork.com
We strive to respond to all inquiries within 24 hours.

Is there a way to buy vouchers?

Yes, we offer gift vouchers that you can purchase on our website. These vouchers are perfect as gifts for friends and family and can be redeemed against all our products.